Returns & Exchanges
At Kalyan Silks, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your fashion choice, our hassle-free return and exchange policy allows you to return items within 7 days of delivery.
Return Process
- 1.Initiate Request
Log in to your Kalyan Silks account, navigate to the 'My Orders' section, and select the item you wish to return or exchange.
- 2.Quality Check Preparation
Ensure the garment is unworn, unwashed, and has all original tags and silk marks intact before securely packing it in the original box.
- 3.Pickup and Transit
Our courier partner will arrive at your doorstep within 48 hours to collect the package and provide you with a return tracking ID.
- 4.Refund or Exchange Processing
Once the item passes our quality inspection at the warehouse, we will initiate your refund to the original payment method or dispatch your exchanged item.
